REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Applicable legislation and regulations including case law

Standard operating procedures and policies for apprehending offenders

Principle of points of proof

Code of conduct for the apprehension of offenders

Procedures for checking tickets and validating machines

Ways of observing and detecting offences

Options available following observation and detection of offences

Procedures for the use of the phonetic alphabet

Procedures for completing all required documentation

Required skills

Communicate effectively with others when apprehending offenders

Access read interpret and apply instructions regulations and standard operating procedures relevant to apprehending offenders in a transport context

Complete reports records and other documentation related to apprehending offenders in a transport context

Work in accordance with instructions

Interact with customers

Work collaboratively with others including requesting assistance to restrain an offender

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Observe passengers carrying out suspected offensive activities and decide whether or not they should be apprehended

Promptly solve andor report any identified problems when apprehending offenders in a transport context

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Work systematically with required attention to detail

Maintain currency on all operational procedures

Apply legal arrest and detention techniques

Use reasonable force when apprehending offenders in a transport context

Use the phonetic alphabet

Apply personal safety techniques

Select and utilise equipment and communication technology required when apprehending offenders in a transport context

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Briefing may include:

Equipment may include:

Operational documentation may include:

Operational area may include:

Relevant acts and/or regulations may include:

Detected may include:

Offences may include:

Action may include:

Reports may include:

Documentation/records may include:

Applicable legislation, regulations and codes may include: